Frequently Asked Questions

Check most frequently asked questions here, if you still need help then please contact us at


We are proudly made in Canada. Each item is carefully handcrafted in Vancouver, Canada.

Normal production time is approximately 3 - 8 weeks. Sometimes sooner. During peak season from November - January production time can range between 8 - 12 weeks.



All sales are final. No returns or exchanges due to the handmade, custom and intimate nature of the garment.

**It is recommended to contact us if you are unsure about sizing


Yes. We ship via SF Express International. It is $15 with tracking for orders under 3lbs. Shipping takes about 2-weeks or more depending on customs.
*A photo of the front and back of your resident ID card id is needed for shipping purposes. Without a photo, we cannot ship the items to you.

Free shipping is available for orders over $300CAD if the shipping location is to Canada, USA or China.


It depends how busy it is in our atelier. Please contact us if you would like to rush an order.